With an eye on a Loewe LED and an ear to the phone, Tivoli Hi-Fi store manager Geoff Haynes is an invaluable member of the Tivoli Hi-Fi team, starting with the company 5 years ago and taking control in a bloodless coup soon after from Von Smallhausen. Geoff can often be seen practicing Jedi mind tricks and pressing the button on the coffee machine that says "STRONG".
A fixture in the store now for over 15 years (kind of like the lamp that needs the globe replaced), you may well have spoken to James, tripped over him or seen him heaving some heavy thing up the stairs with a strained look on his face while passing on a greeting. Fact is he'll probably die here. James' favourite past times include looking for something he just put down and showing people uninteresting videos on YouTube. London 2012 is also a distinct possibility in the longsprintfencervault.
An invaluable member of the Tivoli Hi-Fi team, at the first sign of trouble you will see him rushing out the door to change a light bulb, unflick a mute switch or make sure the positive cable is in the positive terminal. Carrying a thick Scottish (not Irish) brogue, just nod when he tells you things or you may just get every third word. Darren's favourite hobbies included trying to scientifically lighten his Mitsubishi FTO to weigh the same as a ham sandwich and he dislikes litterbugs, constantly reminding people to put things in the bin.
Tony "Montana" MacKay spends about as much time repairing things as he does on the 6:09 train to Belgrave (That's a while). He is equally adept at fixing the highest quality Geneva MagiMix Blender to replacing the lamps in your Model 1 toaster.